01
Email inquiries
When you email us for a quote, we receive whatever you choose to include — typically your name, email address, business or project name, the service you're interested in, and a description of what you need.
Privacy Policy
Your privacy, explained clearly.
This policy explains what Tekpair collects when you visit our website or contact us, why that information is used, which outside services receive it, and the choices available to you.
Section 1
Information We Collect
2 items
02
Automatically collected
When you visit our website, Google Analytics and Microsoft Clarity automatically collect your IP address, browser type, device type, pages visited, time on page, and interaction data (clicks, scrolls, mouse movements). See Section 4 for full details on these tools.
Section 2
How We Use Your Information
4 items
01
To respond to project inquiries
We use the details you send us by email to evaluate your project, communicate with you about scope and goals, prepare proposals, and manage ongoing engagements.
02
To process invoices and payments
We send Square invoices to your email address for project engagements. No payment information is collected or stored on this website. Tekpair.com does not process any transactions — all payments go through Square directly (see Section 4).
03
To improve our website
Aggregate analytics data (Google Analytics, Microsoft Clarity) helps us understand how visitors use the site so we can improve it. This data is anonymized and never sold.
04
We do not sell your data
We do not sell, rent, or trade your personal information to any third party for marketing purposes, ever.
Section 3
How We Share Your Information
3 items
01
Service providers only
We share your information only with the third-party tools that are necessary to operate this website and deliver our services (listed in Section 4). Each provider has its own privacy policy and is bound by data processing obligations.
02
Legal requirements
We may disclose your information if required to do so by law or in response to a valid legal process (such as a court order or subpoena).
03
No advertising networks
We do not share your personal information with advertising networks, data brokers, or social media platforms for targeting purposes.
Section 4
Third-Party Services & Tracking
3 services
Session recording notice: This website uses Microsoft Clarity, which records your mouse movements, clicks, scrolls, and keystrokes on this site. Sensitive form fields (passwords, phone numbers, addresses, and payment fields) are masked and not recorded. By using this site you acknowledge this recording activity.
Google Analytics
AnalyticsOperated by Google LLC. Collects aggregate behavioral data (pages visited, session duration, device type, approximate location) to help us understand website traffic. Data is anonymized. Google may use this data subject to Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Microsoft Clarity
Session RecordingOperated by Microsoft Corporation. Records individual session activity including mouse movements, clicks, scrolls, and keyboard interactions to generate heatmaps and session replays for website improvement. Sensitive fields are masked. Data is transmitted to and stored by Microsoft. See Microsoft's Privacy Statement and the Clarity Terms of Use.
Square
Invoicing & PaymentsOperated by Block, Inc. For project engagements, we send Square invoices to your email address — payment is handled entirely on Square's platform. Tekpair.com itself does not collect, process, or store any payment information. See Square's Privacy Policy.
Section 5
Email Communications
3 items
01
Direct correspondence only
Tekpair only sends emails in direct response to your inquiry — replying to your quote request, corresponding about your project, and sending invoices. We do not send newsletters or marketing emails.
02
Sender identity
All emails are sent from connor@tekpair.com on behalf of Tekpair, Cohoes, NY · Capital Region. The "From" name and address will always accurately identify us.
03
Opting out
Because our emails are direct correspondence (tied to a quote or project you reached out about), they do not include an unsubscribe link. If you want to stop receiving emails from us, simply reply asking us to stop, or email connor@tekpair.com.
Section 6
Data Retention & Security
3 items
01
How long we keep your data
Inquiry and project correspondence is retained for as long as needed to provide our services and for reasonable business record-keeping. You can request deletion of your data at any time by emailing connor@tekpair.com.
02
Security measures
Our website is served entirely over encrypted connections (HTTPS/TLS). We limit the data we hold to what you choose to send us by email, and we do not store payment card data on our servers.
03
Data breach notification
If a data breach occurs involving your personal information, we will notify you and the applicable New York State authorities (Attorney General, State Police, and Department of State) within 30 days of discovery, as required by the NY SHIELD Act (N.Y. Gen. Bus. Law § 899-bb).
Section 7
Your Rights
3 items
01
Access & correction
To view, update, or correct any information you've shared with us, email connor@tekpair.com and we'll take care of it.
02
Deletion
To permanently delete any personal data we hold about you, email connor@tekpair.com and we'll remove it from our records.
03
Children's privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information through this site, contact us at connor@tekpair.com and we will promptly delete it.
Section 8
Changes to This Policy
1 items
01
How we notify you
If we make material changes to this Privacy Policy, we will update the effective date at the top of this page. For significant changes affecting how we use your data, we will notify registered users by email. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Got questions or need to file a privacy request?
Email Tekpair to request access, correction, or deletion of information you have shared with us—or to ask about anything explained on this page.